Support
We're here to help you and your baby sleep better.
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Have a question, issue, or feedback about Susura? We'd love to hear from you.
Email SupportWe typically respond within 24 hours.
Frequently Asked Questions
Open Susura, tap any locked sound to open the paywall, then tap "Restore" at the bottom. If you're logged in with the same Apple ID you used for the original purchase, your premium access will be restored.
Subscriptions are managed through your Apple ID. Go to Settings → Your Name → Subscriptions on your iPhone, find Susura, and tap "Cancel Subscription."
Yes! Susura continues playing when you lock your screen or switch to another app. Perfect for overnight use.
Absolutely. Tap the edit button on any mix card to enter the editor. Select sounds from different categories and adjust individual volumes to create your perfect blend.
Premium users can record their own shushing voice and use it as a loopable sound in any mix. Tap a "My Shush" slot in the Shushing category to record.
The free version includes 2 sounds from each category, preset mixes, sleep timer, and background playback. Premium unlocks all 60+ sounds, custom recording, and unlimited mixes.